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Your Source for Expert Patient Support and Information
At Orthotic & Prosthetic Clinics of America, patient care doesn’t stop after your appointment. Our Patient Resources page was designed to give you the support, education, and tools you need to feel informed, confident, and cared for. From trusted organizations and financing options to FAQs and expert guidance, we’re here to ensure your experience is smooth, accessible, and empowering every step of the way.
Compassionate Care Beyond the Clinic
You’re Not Alone in This Journey
Find community, resources, and guidance through the Amputee Coalition. Visit their site to get the support you deserve.learn more
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Get the orthotic and prosthetic solutions you need with easy, manageable payment plans designed to fit your budget.learn more
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Our dedicated team is ready to provide expert care and support whenever you need it. Reach out today. Your well-being is our priority.learn more
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FAQs
Support for Every Step of Your Journey
We know starting orthotic or prosthetic care can come with a lot of questions. This section offers clear answers to help you feel informed and supported.
What should I expect at my first appointment?
During your first visit, we’ll take the time to get to know you, your medical history, and your goals. You’ll meet with a certified specialist for a thorough evaluation, including a physical assessment and discussion about your lifestyle and needs. If applicable, we may also take measurements or scans to begin designing your custom device.
Do I need a referral to receive orthotic or prosthetic services?
In many cases, yes. A physician referral or prescription is required for insurance coverage. However, we encourage you to contact us directly, and our team can help guide you through the necessary steps based on your situation and insurance requirements.
What types of insurance do you accept?
We accept most major insurance plans, including Medicare and Medicaid. Our team is happy to verify your coverage before your first appointment and can help you understand any out-of-pocket costs.
How long will it take to get my brace or prosthesis?
This depends on your specific needs and the type of device. Some off-the-shelf orthotics can be fitted the same day, while custom-made prosthetics may require several appointments over a few weeks. During your consultation, we’ll give you a personalized timeline.
What is the difference between orthotics and prosthetics?
Orthotics are supportive devices like braces or shoe inserts designed to improve alignment, mobility, or function. Prosthetics are artificial limbs created for individuals missing part of a limb. Both are custom-designed to meet your unique needs.
How do I care for my orthotic or prosthetic device?
Each device comes with specific care instructions, but you should generally clean it regularly with mild soap and water, avoid exposure to extreme heat, and inspect it for signs of wear. Our team will walk you through the best way to keep your device in good condition.
What if my device feels uncomfortable or painful?
It’s important to let us know right away if your device doesn’t feel right. We’ll schedule an adjustment to ensure proper fit and comfort. Discomfort is not something you should “get used to.” We’re here to make sure your device works for you.
Can my device be customized to fit my lifestyle or appearance preferences?
Yes. Whether you need a device that supports an active lifestyle or want to personalize the look of your prosthesis or brace, we’ll work with you to create a solution that fits both functionally and aesthetically.
Do you work with children or pediatric patients?
Absolutely. We have extensive experience working with children and adolescents and understand how to design devices that support both development and mobility. We also offer a family-centered approach to care, keeping you informed and involved every step of the way.
How often should I follow up after receiving my device?
Follow-up visits vary depending on your condition and device. We typically recommend an initial follow-up within a few weeks of receiving your orthotic or prosthetic, and then periodic check-ins to ensure everything continues to function properly.
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